gk23 Terms and Conditions

1General Information and Definitions

These terms and conditions ("Terms") apply to the gk23 platform and all services under it. The meanings of key terms used in this document are clarified below.

1.1 Definitions

• "Platform" — The gk23.cam website and its applications, services, and all associated digital assets.
• "User" or "You" — Any person who has registered on the gk23 platform or is using its services.
• "Account" — The personal profile created through registration on the platform.
• "Wager" or "Bet" — The amount of money placed by a user to participate in any game on the platform.
• "Bonus" — Any promotional or reward credit granted to a user by gk23.
• "Taka" or "৳" — Bangladeshi Taka (BDT), the primary currency used on the platform.

1.2 Applicable Law

These terms will be governed in accordance with the laws and regulations of Bangladesh. gk23 reserves the right to remain subject to the relevant jurisdiction in the event of any legal dispute.

2Account Registration and Eligibility

2.1 Age Requirement

You must be at least 21 years old to open an account on the gk23 platform. Participation in any gaming activity on this platform by minors is strictly prohibited. We may request proof of identity at any time for age verification, and providing a false age will result in immediate account closure.

2.2 One Person One Account Policy

Each person may create only one account. If the same person attempts to open multiple accounts, it will be considered fraud and all associated accounts and funds may be forfeited.

2.3 Providing Accurate Information

All information provided at the time of registration — name, date of birth, address, mobile number, and banking details — must be completely truthful and accurate. If any information changes, update it immediately through customer support. Providing false information will result in account closure.

2.4 Account Security

The security of your username and password is entirely your responsibility. You will be personally responsible for any activity conducted through your account. If you suspect unauthorized access to your account, contact [email protected] immediately or notify us via live chat.

3Account Verification

gk23 follows a KYC (Know Your Customer) policy to ensure safe and transparent operations. Verification is mandatory in the following situations:

• When submitting a withdrawal request for the first time.
• In the case of large deposits or withdrawals on an account.
• When unusual patterns are detected in account activity.
• When the customer support team deems it necessary.

For verification, customers may be required to submit a government-issued ID (national ID card, passport, or driving license), proof of address, and relevant banking or payment method details. The withdrawal process may be put on hold until verification is complete.

4Deposit and Withdrawal Policy

4.1 Deposit Terms

The minimum deposit amount on the gk23 platform is ৳200. Accepted deposit methods are: bKash, Nagad, Rocket, Upay, and direct bank transfer. All deposits must be made only from the account holder's own payment method — deposits through third parties are not accepted.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 1 hour. Withdrawals can only be made to the same payment method used for the deposit. Withdrawals may be held if there are incomplete wagering requirements on the account.

4.3 Withdrawal Rejection

gk23 reserves the right to reject or suspend a withdrawal request in the following cases:

• If account verification is incomplete.
• If bonus wagering requirements have not been met.
• If there is suspicion of fraud or a rule violation on the account.
• If evidence of use of a third-party payment method is found.

5Bonuses and Promotional Offers

5.1 Welcome Bonus

New users are eligible to receive a 120% bonus up to ৳5,000 on their first deposit. To receive this bonus, the first deposit must be made immediately after registration. The wagering requirement for the welcome bonus is 15x — meaning you must wager a total of 15 times the combined deposit and bonus amount before withdrawing.

5.2 General Bonus Terms

• Each bonus has a specific validity period; unused bonuses will be cancelled once the period expires.
• Multiple bonuses cannot be active at the same time unless the promotion's terms state otherwise.
• Bonus funds cannot be withdrawn directly — only winnings from completed wagering requirements are eligible for withdrawal.
• If evidence of bonus abuse is found, the account will be suspended and the bonus cancelled.
• gk23 reserves the right to modify, suspend, or cancel any promotional offer at any time.

5.3 VIP Program

The gk23 VIP program has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. You can advance to higher tiers by staying regularly active and through gaming activity on the platform. The weekly cashback differs at each tier — up to 0.2% at Bronze, 0.5% at Silver, 0.7% at Gold, 1.0% at Platinum, and 1.2% at Diamond. The terms of VIP membership may change at any time.

6Gaming Rules

6.1 Fair Play Policy

gk23 operates on a fair play policy. The outcome of all games is determined by an impartial Random Number Generator (RNG). No game outcome is predetermined and each game is conducted independently.

6.2 Technical Errors

If a game is left incomplete due to a software or network error, please contact customer support. gk23 will make a decision on transactions affected by technical errors after a proper investigation. Claims for false or impossible rewards displayed due to technical errors will not be honored.

6.3 Betting Limits

Each game and betting market has defined minimum and maximum bet limits, which are displayed in the game interface. gk23 reserves the right to adjust the betting limits for any account.

7Prohibited Activities

Any of the following activities are strictly prohibited and will result in account termination:

• Operating an account on behalf of a minor or allowing them to participate in gaming.
• Creating multiple accounts to take advantage of bonuses.
• Using computer programs, bots, or automated software to play games.
• Attempting to manipulate any game or promotion system.
• Unauthorized access to another user's account.
• Money laundering or transactions associated with illegal funds.
• Cyber attacks or hacking attempts against the platform.
• Harassment or abusive behavior toward other users.

8Account Suspension and Closure

8.1 Suspension by gk23

gk23 may immediately suspend any account due to a rule violation, suspicion of fraud, or verification requirements. During the suspension, deposits, withdrawals, and gaming activity will be stopped. If no violation is found after investigation, the account will be reactivated.

8.2 Closure by the User

Any user may voluntarily close their account. To do so, submit a request to [email protected] or through live chat. You may withdraw any eligible balance before closure, however active bonuses will be cancelled.

9Intellectual Property

All content on the gk23 platform — logos, designs, software, graphics, text, and other elements — is intellectual property owned by gk23. Users may not copy, distribute, modify, or use any content for commercial purposes. Platform content may only be used for personal and non-commercial purposes.

10Limitation of Liability

gk23 is committed to providing a safe and reliable service, however our liability will be limited in the following situations:

• Internet disconnection or third-party network issues.
• Unavoidable natural disasters, cyber attacks, or other unforeseen circumstances (force majeure).
• Issues with the user's own device or software.
• Losses arising from the user providing incorrect information.

gk23 will not be liable under any circumstances for indirect, incidental, or special damages.

11Privacy and Data Protection

gk23 gives the highest priority to the protection of your personal information. We use SSL encryption technology to keep all data transmissions secure. For detailed information on how your personal data is collected, used, and stored, please read our Privacy Policy page. Personal information is not sold or shared with third parties, except where required by law.

12Responsible Gaming

gk23 believes that gaming should be an entertainment activity. We are firmly committed to responsible gaming. This platform is for users aged 21 and above only.

Our platform has tools for setting personal limits. Users can enable a daily deposit limit, session time limit, or self-exclusion if they wish. To learn more about responsible gaming, visit our Responsible Gaming page.

13Changes to Terms

gk23 reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified of significant changes via their registered email or through a notification on the platform before they take effect. Continued use of the platform after the updated terms are published will be considered acceptance of the new terms.

The "Last Updated" date at the top of this page always indicates the date of the most recent change. Make it a habit to read this page regularly.

14Contact and Dispute Resolution

14.1 Contact

If you have any questions or complaints about these terms, please contact our customer support team:

• 24/7 Live Chat (in Bengali) — Start a chat directly from any page on the platform.
• Email: [email protected]

14.2 Complaints Process

If you have a dispute or complaint, please contact our support team first. We aim to resolve all complaints honestly, fairly, and promptly. If a resolution cannot be reached through direct contact with us, you may seek recourse through the applicable legal process.